Payments, Refunds & Cancellation

You pay only for what you choose: a single SongSlay, a monthly plan, or an add-on. Purchases happen securely inside the SongSlay app, and your payment details are handled by the payment provider at checkout — SongSlay does not store your full card number.

Because the AI and audio technology behind every SongSlay begins working (and incurring cost) the moment a run starts, all sales are final once a SongSlay run starts.

• Single SongSlay. Charged when you start the run. Once the analysis has begun it cannot be refunded.
• Top-up packs and extra image regenerations. Charged when you buy them and non-refundable once any part has been used.
• Human Second Opinion. You are not charged until your reviewer submits the finished review. Until then you can withdraw your request at no cost. Once a review has been delivered it cannot be refunded.

If something genuinely went wrong on our side — a run that failed and produced nothing — tell us and we will put the credit back on your account.

You can cancel any time. Your plan stays active through the end of the period you have already paid for, then simply stops renewing. Monthly plans are charged at the start of each month and give you credits to use however you like; unused credits do not carry over and are not refunded.

For any billing, refund, or dispute question — including before you buy — contact us at hello@songslay.com and we will respond. You can also reach the SongSlay team through the in-app Messages area.

See also our Terms of Service and Privacy Policy.